At TLG Storage, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or interact with us. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect various types of information when you interact with us. The information we collect depends on how you use our services, including when you create an account, inquire about our services, or contact us.
Types of Information Collected:
- Personal Identification Information: This may include your name, phone number, email address, and postal address.
- Payment Information: When you make a payment, we collect payment details, such as credit card information or other financial data necessary to complete your transaction.
- Usage Data: We may collect information about how you interact with our website, such as IP addresses, browser types, device types, and other technical information.
- Cookies: Our website uses cookies to enhance user experience. Cookies are small files that store information on your device. You can manage cookie preferences via your browser settings.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Provide Services: We use your information to process and fulfill your storage requests, manage your account, and provide customer support.
- To Improve Our Services: We analyze how you use our website and services to help improve the user experience and to better understand customer needs.
- For Communication: We use your contact details to send you updates, promotions, and other relevant information about our services.
- For Payment Processing: Your payment information is used to complete transactions and manage billing.
- Legal Compliance: We may need to use or disclose your information to comply with legal requirements or to protect our rights.
3. Data Protection and Security
We take the security of your personal information seriously. We implement various measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server technologies.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist in providing our services. These may include payment processors, IT service providers, and marketing agencies. We ensure that any third parties we work with comply with applicable data protection laws.
Additionally, we may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Your Rights and Choices
You have the right to access, update, or delete the personal information we hold about you. You may also object to or restrict the processing of your data in certain circumstances.
Access and Correction:
You may request to view or correct the personal information we have about you. To do so, please contact us using the information below.
Deletion:
You can request the deletion of your personal data at any time. Please note that we may retain certain data for legal or operational purposes.
Opt-Out:
You can unsubscribe from our marketing communications at any time by following the instructions in the emails or by contacting us directly.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we securely dispose of it.
7. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to remove such information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated version on our website.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal data, please feel free to contact us:
Phone: +447538089909
Email: [email protected]
We are happy to assist you with any queries or requests regarding your personal information.
